Changing careers at 9 years into a job, is it realistic? - what worked for you?

I want to move from logistics coordinator to something with more stability. I have good customer skills and I am comfortable with spreadsheets. Has anyone made a similar move?

Thanks for writing this out. I went through something close to it 4 months ago, and it got easier once I kept a simple log of every call and form.

I began with informational chats, then a short online course, then a related entry-level role. It took about 4 months.