Changing careers at 5 years into a job, is it realistic?

After 5 years as a barista I am thinking about moving into a different field. I have good customer skills and I am comfortable with spreadsheets. How did you start?

I began with informational chats, then a short online course, then a related entry-level role. It took about 10 months.

I took a small pay cut for a year, and it was worth it for the growth afterwards.