Changing careers at 3 years into a job, is it realistic? (update)

My layoff made me rethink whether to stay in my field. It has been weighing on me all week. I have good customer skills and I am comfortable with spreadsheets. Has anyone made a similar move?

I began with informational chats, then a short online course, then a related entry-level role. It took about 14 months.

You likely have more transferable skills than you think. Write down what you did, not what the job title said.