Changing careers at 18 years into a job, is it realistic?, quality inspector here

I want to move from quality inspector to something with more stability. I would rather hear the honest version than the polite one. I have good customer skills and I am comfortable with spreadsheets. Has anyone made a similar move?

I began with informational chats, then a short online course, then a related entry-level role. It took about 12 months.

You likely have more transferable skills than you think. Write down what you did, not what the job title said.