Changing careers at 18 years into a job, is it realistic?, paralegal here

My layoff made me rethink whether to stay in my field. I have good customer skills and I am comfortable with spreadsheets. How did you start?

Thanks for writing this out. I went through something close to it 10 months ago, and it got easier once I kept a simple log of every call and form.

I took a small pay cut for a year, and it was worth it for the growth afterwards.