Changing careers at 14 years into a job, is it realistic? - first time posting

I want to move from customer-service rep to something with more stability. I do not usually post, so bear with me. I have good customer skills and I am comfortable with spreadsheets. Did you take a pay cut?

You likely have more transferable skills than you think. Write down what you did, not what the job title said.

Try a small project in the new field before committing. It told me a lot about whether I would enjoy it.