Changing careers at 12 years into a job, is it realistic? - what worked for you?

I want to move from teaching assistant to something with more stability. I worked as a teaching assistant before this. I have good customer skills and I am comfortable with spreadsheets. Has anyone made a similar move?

I began with informational chats, then a short online course, then a related entry-level role. It took about 8 months.

Keep everything in writing and save the confirmation numbers. It saved me later.