Changing careers at 12 years into a job, is it realistic? - 23 weeks in

My layoff made me rethink whether to stay in my field. Any experience at all would help. I have good customer skills and I am comfortable with spreadsheets. Did you take a pay cut?

Thanks for writing this out. I went through something close to it last year, and it got easier once I kept a simple log of every call and form.