Career change after a layoff, where to begin? - first time posting

My layoff made me rethink whether to stay in my field. I have good customer skills and I am comfortable with spreadsheets. Has anyone made a similar move?

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

Try a small project in the new field before committing. It told me a lot about whether I would enjoy it.