Career change after a layoff, where to begin? (Denver)

My layoff made me rethink whether to stay in my field. I have read a lot of threads here and could not find my exact situation. I have good customer skills and I am comfortable with spreadsheets. How did you start?

You likely have more transferable skills than you think. Write down what you did, not what the job title said.

Thanks for writing this out. I went through something close to it 3 months ago, and it got easier once I kept a simple log of every call and form.