Career change after a layoff, where to begin? - any advice?

My layoff made me rethink whether to stay in my field. I have read a lot of threads here and could not find my exact situation. I have good customer skills and I am comfortable with spreadsheets. Did you take a pay cut?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.