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Career change after a layoff, where to begin? after 18 years as a customer-service rep

Yuki Eriksen · 2026-04-21T23:05:38.091Z

My layoff made me rethink whether to stay in my field. Any experience at all would help. My family is supportive but nervous. Has anyone made a similar move?

Yuki Eriksen
4/22/2026, 1:05:38 AM
My layoff made me rethink whether to stay in my field. Any experience at all would help. My family is supportive but nervous. Has anyone made a similar move?
Noah Eriksen
9/24/2026, 10:49:26 PM
I began with informational chats, then a short online course, then a related entry-level role. It took about 3 months.

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