Career change after a layoff, where to begin? after 12 years as a barista

My layoff made me rethink whether to stay in my field. It has been weighing on me all week. I have good customer skills and I am comfortable with spreadsheets. Did you take a pay cut?

Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.