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Are certifications worth it while job hunting? after 5 years as a call-centre agent

Wei Kowalski · 2026-08-06T23:16:30.469Z

I saw that many postings ask for a specific certification. I have been trying to stay organised about it. I am unsure whether employers value it. Which ones are overrated?

Wei Kowalski
8/7/2026, 1:16:30 AM
I saw that many postings ask for a specific certification. I have been trying to stay organised about it. I am unsure whether employers value it. Which ones are overrated?
Avery Kowalski
9/28/2026, 2:17:53 AM
A hands-on course with a project helped more than a purely online one.

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