Waiting 3 weeks on my first unemployment payment - 9 months and counting

I was laid off as a payroll clerk and filed right away, and I have been certifying every week. I called the state line four times and only reached a recording. Is there a step I could have missed?

Thanks for writing this out. I went through something close to it 9 months ago, and it settled down once I kept a simple log of every call and form.