Waiting 19 weeks on my first unemployment payment - 19 weeks in

I was laid off as a production planner and filed right away, and I have been certifying every week. I have read a lot of threads here and could not find my exact situation. I answered every question and uploaded my final pay stub. Is there a step I could have missed?

Keep certifying every week even while you wait. If they find you eligible, the weeks you certified are the ones that count.

Check the messages section of your claim, not just the dashboard. That is where my request for more information was hiding.