Waiting 16 weeks on my first unemployment payment

I was laid off as a store manager and filed right away, and I have been certifying every week. I called the state line four times and only reached a recording.

Check the messages section of your claim, not just the dashboard. That is where my request for more information was hiding.

When I finally got through, the agent said my employer had responded late. Once that cleared, back pay came in one payment.