Waiting 15 weeks on my first unemployment payment after 18 years as a copywriter

I filed my claim 15 weeks ago after being let go as a copywriter. I would rather hear the honest version than the polite one. I called the state line four times and only reached a recording. Is there a step I could have missed?

Mine took about 15 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.