Waiting 11 weeks on my first unemployment payment - 11 weeks in

I was laid off as an accountant and filed right away, and I have been certifying every week. I worked as an accountant before this. I called the state line four times and only reached a recording. Is there a step I could have missed?

Mine took about 11 weeks because of an identity check I did not notice. Look for a message or a letter you may have missed in your online account.