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Told I owe money back on my benefits, call-centre agent here

  • Zara Nakamura

    7/24/2026, 2:38:48 AM

    After 14 weeks of benefits I got a notice saying I must repay some of it. I worked as a call-centre agent before this. The letter mentions an appeal window and a repayment plan.

  • Lukas Nakamura

    9/27/2026, 12:46:05 PM

    Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.

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