Told I owe money back on my benefits - any advice?

The agency says I reported earnings incorrectly, but I think I followed the instructions. There are 6 people counting on me, so I am trying to be careful. The letter mentions an appeal window and a repayment plan. Are payment plans possible?

Read the letter for the appeal deadline and act on it, even if you think you will end up repaying. Then ask about a payment plan.

I asked for a waiver and a plan in the same call, and they gave me both forms. It was less scary than I expected.