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Told I owe money back on my benefits after 13 years as a call-centre agent

Gemma Alvarado · 2026-05-18T06:28:26.463Z

After 21 weeks of benefits I got a notice saying I must repay some of it. I did not notice any errors at the time. Who should I talk to first?

Gemma Alvarado
5/18/2026, 8:28:26 AM
After 21 weeks of benefits I got a notice saying I must repay some of it. I did not notice any errors at the time. Who should I talk to first?
Dahlia Alvarado
9/25/2026, 12:28:38 AM
Read the letter for the appeal deadline and act on it, even if you think you will end up repaying. Then ask about a payment plan.

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