Told I owe money back on my benefits - 9 months and counting

After 11 weeks of benefits I got a notice saying I must repay some of it. I would rather hear the honest version than the polite one. The letter mentions an appeal window and a repayment plan. Are payment plans possible?

Thanks for writing this out. I went through something close to it 9 months ago, and it got easier once I kept a simple log of every call and form.

Collect your pay stubs and certification records for the weeks they name. Mine showed the error was a date mix-up.