Told I owe money back on my benefits - 19 weeks in

The agency says I reported earnings incorrectly, but I think I followed the instructions. I worked as an accountant before this. I cannot afford to repay it all at once. Are payment plans possible?

If you are unsure, free legal aid in your area may help for this kind of notice.

Keep everything in writing and save the confirmation numbers. It made the follow-up calls so much easier.