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Stuck on identity verification for my claim - what worked for you?

  • Sofia Okonkwo

    9/1/2026, 10:17:27 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. I tried the online option twice and the app crashed.

  • Mateo Okonkwo

    9/27/2026, 7:55:58 PM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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