Thread
Stuck on identity verification for my claim - what worked for you?
Hana Costa
5/21/2026, 8:08:56 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. It has been weighing on me all week. I tried the online option twice and the app crashed. Do I need an appointment?
Elif Costa
9/26/2026, 11:18:39 PM
Keep everything in writing and save the confirmation numbers. It saved me later.
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