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Stuck on identity verification for my claim - what worked for you?

  • Hana Costa

    5/21/2026, 8:08:56 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. It has been weighing on me all week. I tried the online option twice and the app crashed. Do I need an appointment?

  • Elif Costa

    9/26/2026, 11:18:39 PM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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