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Stuck on identity verification for my claim - what worked for you?

Gemma Moreno · 2026-09-12T07:44:49.214Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed.

Gemma Moreno
9/12/2026, 9:44:49 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed.
Dahlia Moreno
9/18/2026, 2:15:32 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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