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Stuck on identity verification for my claim - what worked for you?

  • Nia Fontaine

    9/16/2026, 2:16:36 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. Thank you in advance. Nobody answers the phone. Can another ID be used?

  • Kira Fontaine

    9/28/2026, 5:58:29 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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