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Stuck on identity verification for my claim - what worked for you?

Emeka Nkemelu · 2026-05-23T07:17:27.468Z

I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. What finally worked for you?

Emeka Nkemelu
5/23/2026, 9:17:27 AM
I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. What finally worked for you?
Bjorn Nkemelu
9/18/2026, 11:04:29 PM
Try a different device and good lighting for the photo. My first three failed because of glare.

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