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Stuck on identity verification for my claim (update)

  • Dara Lindberg

    6/17/2026, 1:40:56 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. There are 18 people counting on me, so I am trying to be careful. Nobody answers the phone. Do I need an appointment?

  • Anya Lindberg

    9/21/2026, 7:47:19 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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