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Stuck on identity verification for my claim (update)

Avery Prieto · 2026-04-17T03:32:57.604Z

I was asked to verify my identity and the site keeps rejecting my photo ID. It has been a long 21 weeks. Nobody answers the phone. Can another ID be used?

Avery Prieto
4/17/2026, 5:32:57 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. It has been a long 21 weeks. Nobody answers the phone. Can another ID be used?
Casey Prieto
9/17/2026, 11:21:30 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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