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Stuck on identity verification for my claim (update)

  • Freya Castellano

    7/7/2026, 12:15:47 AM

    My claim has been on hold for 21 weeks because the identity check will not accept my documents. I have read a lot of threads here and could not find my exact situation. The in-person office has long lines. What finally worked for you?

  • Chidi Castellano

    9/25/2026, 10:25:30 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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