WWUUUH
Help Me Now

Theme

Magnification

← Benefits & Paperwork

Thread

Stuck on identity verification for my claim (update)

  • Diego Thorne

    7/21/2026, 10:37:55 AM

    My claim has been on hold for 26 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Do I need an appointment?

  • Fatima Thorne

    9/26/2026, 7:44:12 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

Log in to reply.

Works on slow connections. Together, We Rise.