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Stuck on identity verification for my claim (update)

  • Nia Halvorsen

    4/17/2026, 3:39:37 PM

    My claim has been on hold for 17 weeks because the identity check will not accept my documents. Thank you in advance. The in-person office has long lines. Can another ID be used?

  • Kira Halvorsen

    9/19/2026, 9:39:40 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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