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Stuck on identity verification for my claim (update)

  • Freya Alvarado

    9/19/2026, 7:41:32 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. I have read a lot of threads here and could not find my exact situation. I tried the online option twice and the app crashed. Can another ID be used?

  • Bhavna Alvarado

    9/22/2026, 2:22:57 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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