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Stuck on identity verification for my claim (update)

  • Idris Marchetti

    9/19/2026, 4:34:56 PM

    My claim has been on hold for 7 weeks because the identity check will not accept my documents. This is my first time dealing with any of this. The in-person office has long lines. Do I need an appointment?

  • Farid Marchetti

    9/27/2026, 12:29:58 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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