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Stuck on identity verification for my claim (update)

  • Kwame Silva

    9/19/2026, 3:48:00 AM

    I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. I tried the online option twice and the app crashed. What finally worked for you?

  • Zara Silva

    9/21/2026, 2:04:42 AM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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