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Stuck on identity verification for my claim (update)

  • Nadia Kowalski

    9/19/2026, 6:29:27 PM

    I do not have a current driver's licence and they want one. I tried the online option twice and the app crashed. Can another ID be used?

  • Mateo Kowalski

    9/21/2026, 12:59:02 PM

    Keep everything in writing and save the confirmation numbers. It saved me later.

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