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Stuck on identity verification for my claim (update)

Oskar Jansen · 2026-06-20T11:05:14.941Z

I do not have a current driver's licence and they want one. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?

Oskar Jansen
6/20/2026, 1:05:14 PM
I do not have a current driver's licence and they want one. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?
Lior Jansen
9/25/2026, 12:35:52 AM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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