WWUUUH
Help Me Now

Theme

Magnification

← Benefits & Paperwork

Thread

Stuck on identity verification for my claim (update)

  • Gabriel Alvarado

    8/31/2026, 10:02:52 AM

    My claim has been on hold for 5 weeks because the identity check will not accept my documents. I tried the online option twice and the app crashed. Can another ID be used?

  • Dara Alvarado

    9/24/2026, 2:41:35 AM

    Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

Log in to reply.

Works on slow connections. Together, We Rise.