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Stuck on identity verification for my claim (update)

  • Kwame Hovland

    5/22/2026, 8:26:42 AM

    My claim has been on hold for 6 weeks because the identity check will not accept my documents. Nobody answers the phone.

  • Yuki Hovland

    7/28/2026, 5:15:19 PM

    What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

  • Zara Hovland

    9/23/2026, 6:59:06 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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