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Stuck on identity verification for my claim (St. Louis)

Gabriel Okonkwo · 2026-07-29T09:46:25.183Z

My claim has been on hold for 5 weeks because the identity check will not accept my documents. Thank you in advance. The in-person office has long lines. Can another ID be used?

Gabriel Okonkwo
7/29/2026, 11:46:25 AM
My claim has been on hold for 5 weeks because the identity check will not accept my documents. Thank you in advance. The in-person office has long lines. Can another ID be used?
Dara Okonkwo
9/25/2026, 5:56:13 AM
Keep everything in writing and save the confirmation numbers. It saved me later.

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