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Stuck on identity verification for my claim (Salt Lake City)

Zuri Adeyemi · 2026-07-24T16:06:38.010Z

My claim has been on hold for 9 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?

Zuri Adeyemi
7/24/2026, 6:06:38 PM
My claim has been on hold for 9 weeks because the identity check will not accept my documents. Nobody answers the phone. Can another ID be used?
Vivek Adeyemi
9/25/2026, 3:28:35 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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