Thread
Stuck on identity verification for my claim, office manager here
Yuki Kowalski
5/10/2026, 10:31:51 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. I am in Hartford, in case local advice matters. I tried the online option twice and the app crashed. Do I need an appointment?
Noah Kowalski
9/24/2026, 3:13:56 AM
Try a different device and good lighting for the photo. My first three failed because of glare.
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