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Stuck on identity verification for my claim (Memphis)

Camila Oyelaran · 2026-07-12T18:52:22.279Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed.

Camila Oyelaran
7/12/2026, 8:52:22 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. I tried the online option twice and the app crashed.
Gabriel Oyelaran
9/20/2026, 8:13:55 PM
What worked for me was going to the local workforce centre, where staff helped with the verification. It took about an hour.

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