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Stuck on identity verification for my claim, medical assistant here

Idris Jansen · 2026-09-25T23:00:59.452Z

I was asked to verify my identity and the site keeps rejecting my photo ID. There are 7 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Can another ID be used?

Idris Jansen
9/26/2026, 1:00:59 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. There are 7 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Can another ID be used?
Lior Jansen
9/27/2026, 4:26:16 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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Stuck on identity verification for my claim… - WUUUH forum