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Stuck on identity verification for my claim (Kansas City)

Zuri Silva · 2026-09-08T04:30:09.846Z

I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. Nobody answers the phone. Can another ID be used?

Zuri Silva
9/8/2026, 6:30:09 AM
I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. Nobody answers the phone. Can another ID be used?
Vivek Silva
9/27/2026, 12:42:49 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.

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