Thread
Stuck on identity verification for my claim (Fresno)
Kira Laurent
7/25/2026, 5:58:13 PM
I was asked to verify my identity and the site keeps rejecting my photo ID. There are 17 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Do I need an appointment?
Hana Laurent
9/28/2026, 8:31:15 PM
Write down the date and reference number each time you try. They asked for it when I finally got through.
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