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Stuck on identity verification for my claim (Fresno)

  • Kira Laurent

    7/25/2026, 5:58:13 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. There are 17 people counting on me, so I am trying to be careful. I tried the online option twice and the app crashed. Do I need an appointment?

  • Hana Laurent

    9/28/2026, 8:31:15 PM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

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