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Stuck on identity verification for my claim - first time posting

  • Sam Petrov

    8/24/2026, 10:14:22 PM

    My claim has been on hold for 8 weeks because the identity check will not accept my documents. Thank you in advance. I tried the online option twice and the app crashed. Can another ID be used?

  • Zuri Osei

    9/20/2026, 8:04:22 AM

    Thanks for writing this out. I went through something close to it last year, and it settled down once I kept a simple log of every call and form.

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Stuck on identity verification for my claim… - WUUUH forum