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Stuck on identity verification for my claim - first time posting

  • Lior Lindberg

    4/14/2026, 4:23:48 PM

    I was asked to verify my identity and the site keeps rejecting my photo ID. I have been trying to stay organised about it. I tried the online option twice and the app crashed.

  • Kira Lindberg

    5/25/2026, 9:19:10 AM

    Write down the date and reference number each time you try. They asked for it when I finally got through.

  • Hana Lindberg

    9/17/2026, 10:32:17 AM

    Check the list of accepted documents on the official site. Mine included things I did not expect, like a passport card.

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